Charlotte Computer Repair and Computer Service. Business Network Support Services.

Charlotte Networks - Charlotte North Carolina Computer and Network Services

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Hourly Packages

Enterprise network and server support at your beckon call! You may find a need for a computer and network support solution that you can budget for without the headache of fluctuating rates. You decide the right fit for your company!


Description
Monthly Fee
Includes features below
$599
$999
$1,895
$2,395
Included Technical Support Hours per Month
Includes a combination of both on-site service and remote support
8
16
24
32
Minimum On-site Support Hours per Month
We will be on site AT LEAST this many hours.
6
12
18
24
Hourly Rate for Additional On-site Service
Over included monthly allowance
$80
$75
$70
$65
Hourly Rate for Additional Toll-Free Help Desk Remote Support
Over included monthly allowance
$45
$40
$35
$30
Emergency Network Down! Guaranteed 4-hour On-site Response
1 per month
2 per month
3 per month
Unlimited
Remote Network Monitoring
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Access to Customer Care Web Site
Featuring online real-time work statements and account management
Assigned Primary and Backup Network Engineers
On-site Travel Charges
none
none
none
none
Assigned Customer Care Team
Preventive Server Software Updates, Fixes, Service Packs, Emergency Technical Bulletins
Certified Technical Staff
 



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