Charlotte Computer Repair and Computer Service. Business Network Support Services.
Computer Support Services Repair Charlotte
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Charlotte Networks - Charlotte North Carolina Computer Support and Network Services

 

Hourly Packages

Enterprise network and server support at your beckon

call! You may find a need for a computer and network

support solution that you can budget for without the

headache of fluctuating rates.

You decide the right fit for your company!

 

GAP Coverage

It takes 100 or so employees to warrant the salary of a single

IT or computer support person. Let Charlotte Networks fill the gap

while you grow. Start out depending on us to get your Servers

and PC's started in the right direction for success. As you grow through the years we will be there to server as a

point of continuity for your businesses IT assets.


Description
Monthly Fee
Includes features below
$399
$699
$1,195
$1,495
Included Technical Support Hours per Month
Includes a combination of both on-site service and remote support
8
16
24
32
Minimum On-site Support Hours per Month
 We will be on site AT LEAST this many hours.
6
12
18
24
Hourly Rate for Additional On-site Service
Over included monthly allowance
$80
$75
$70
$65
Hourly Rate for Additional Toll-Free Help Desk Remote Support
Over included monthly allowance
$45
$40
$35
$30
Emergency Network Down! Guaranteed 4-hour On-site Response
1 per month
2 per month
3 per month
Unlimited
Remote Network Monitoring
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Access to Customer Care Web Site
Featuring online real-time work statements and account management
Assigned Primary and Backup Network Engineers
On-site Travel Charges
none
none
none
none
Assigned Customer Care Team
Preventive Server Software Updates, Fixes, Service Packs, Emergency Technical Bulletins
Certified Technical Staff
 



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