Procedure 1 – Remove Account from Android with Outlook app

To REMOVE the existing mail account:

Step 1 of 4

Open the Outlook app on your mobile phone and click the settings icon in the upper left. (Your settings icon may look like 3 dots, or a gear depending on the version of app you have installed.)

Step 2 of 4

Select the company email account. (You account may be name “ATFT email” or simply “Exchange”. For most of you, it will be the only account listed.)

Step 3 of 4

Click Delete Account.

Step 4 of 4

Close the Outlook app.

Procedure complete! Click here to move on to procedure 2.